Account Login

Customer Connect will be temporarily unavailable on Wednesday, October 14, from 8:00 to 11:00 AM due to scheduled system maintenance. During this time, users will be unable to access the platform. We appreciate your patience as we work to improve system performance and reliability.

Welcome to City of Rock Hill's Customer Self-Service (CSS) system. With CSS you can access account information, view your bill, make payments and place requests or inquiries. New features coming soon!

To login, enter your Email Address and Password in the fields below.

If your service has been disconnected, please contact Customer Service at 803-325-2500 during normal business hours to arrange for reconnection.